Frequently Asked Questions
Find answers to common questions about our collections
How do I determine the right size for my child?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit.
What materials do you use in your clothing?
We prioritize high-quality, sustainable fabrics like organic cotton and linen to ensure durability and comfort for active children.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly, but we offer a 1-hour window for cancellations or modifications. Please contact support immediately.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping and personalized notes at checkout for a small additional fee.
How should I care for my Red Balloon garments?
To maintain the quality of our apparel, we recommend machine washing on a cold, gentle cycle and hanging to dry.
Are your dyes safe for sensitive skin?
Absolutely. We use non-toxic, eco-friendly dyes that are safe for children and gentle on sensitive skin.